Privacy and personal information.

Genevieve Dicks Psychology respects your privacy and is committed to handling personal information carefully and responsibly.

Information collected through this website

If you submit an enquiry through the contact form, the website may collect your name, email address, phone number, enquiry type, preferred appointment type and the message you choose to provide.

Please avoid including detailed or highly sensitive health information in your first website enquiry.

How information is used

Information submitted through the contact form is used to respond to your enquiry and to help determine whether the requested service may be suitable.

Email and form submissions

Contact form submissions are intended to be sent securely to the practice email account. Email communication may not be suitable for urgent, emergency or highly sensitive information.

Website analytics

This website may use privacy-conscious analytics to understand general website usage, such as page visits and enquiry form interactions. Analytics should not be used to collect contact form message content.

Third-party services

This website may use third-party services for hosting, spam protection, analytics and email delivery. These services may process limited technical information required to operate the website and contact form.

Urgent support

This website is not monitored for crisis support. If you or someone else is in immediate danger, call 000. If you need urgent mental health support, contact a crisis support service or present to your nearest emergency department.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact the practice using the contact details provided on the website.

This Privacy Policy is a general website draft and should be reviewed against current Australian privacy, health records and professional obligations before publication.